EXCHANGE POLICY

  • In regards to defective or wrong orders, you may return the item(s) to us for exchange.
  • Kindly contact our customer service at ask@waarna.com.my or give us a ring at +6 03 5524 41 48 to indicate the collection/design/colour for exchange.
  • No refund is allowed, however, a refund will be offered if the item requested for exchange is not available in stock.
  • Exchange is allowed only for defective item or error coming from us. No exchange of colours is allowed once you have placed order and payment has been made.
  • All item(s) must be returned in unworn, unwashed, unaltered, unironed condition – with all tags attached.
  • Returns must be shipped within seven (7) days of receiving your order.
  • Please take note that all shipping and handling charges involving returned & exchanged items are borne by customers.

    You may ship the item(s) to:

    WAARNA APPAREL SDN. BHD.
    207, Block 2, Laman Seri Business Park,
    Seksyen 13, 40100, Shah Alam,
    Selangor, Malaysia.