SHIPPING INFORMATION

  • Shipping and handling fees will be charged at RM10 per delivery for Peninsular Malaysia and RM15 per delivery for East Malaysia (Sabah/ Sarawak).
  • All orders will be processed within 1-2 working day(s) of receiving payment and will be shipped to their respective destinations within 1-5 working day(s) (1-7 working day(s) for East Malaysia).
  • Tracking numbers will be provided via email.
  • Please note that Waarna is not responsible for any delays, however, if your parcel is fail to be delivered within seven days of receiving your notification e-mail, please contact our customer service at [email protected].

INTERNATIONAL SHIPPING

  • We also ship to Singapore, Brunei, Indonesia, Australia, UK, Japan and South Korea.
  • All orders will be processed within 1 – 2 working day(s) of receiving payment.
  • Estimated time for delivery may vary according to country, within 3 – 6 working days for Singapore, Brunei and Indonesia or within 5 – 10 working days for other countries.
  • Kindly be informed that processing orders may take times in the middle of sales and promotions, kindly allow 2 – 3 working days for orders to be ready for delivery.
  • Tracking numbers will be provided via email.
  • All taxes, duties and custom fees are the responsibility of the recipient. These charges vary widely from country to country hence we are unable to advise the cost. Waarna has no control over the fees imposed and we cannot reimburse the amount in any capacity.
COUNTRY Exc. Rate MYR Quantity MYR Quantity MYR Quantity MYR Quantity MYR Quantity
Singapore Current 25.00 1 to 4 30.00 5 to 7 35.00 8 to 11 45.00 12 to 15 55.00 16 to 20
Brunei Current 75.00 1 to 4 90.00 5 to 7 104.00 8 to 11 116.00 12 to 15 130.00 16 to 20
Indonesia Current 75.00 1 to 4 90.00 5 to 7 104.00 8 to 11 116.00 12 to 15 130.00 16 to 20
Japan Current 100.00 1 to 4 140.00 5 to 7 170.00 8 to 11 200.00 12 to 15 240.00 16 to 20
Australia Current 100.00 1 to 4 140.00 5 to 7 170.00 8 to 11 200.00 12 to 15 240.00 16 to 20
South Korea Current 100.00 1 to 4 140.00 5 to 7 170.00 8 to 11 200.00 12 to 15 240.00 16 to 20
United Kingdom Current 140.00 1 to 4 185.00 5 to 7 170.00 8 to 11 265.00 12 to 15 300.00 16 to 20

SELF PICK-UP OPTION

  • We now offer self-pick up option at our Showroom (level 3) in Laman Seri Business Park Seksyen 13 Shah Alam for those staying in Klang Valley.
  • This option is only applicable for purchase made at our website.
  • Self-pick up will be available every Tue – Sun from 10 AM – 7 PM only. Excluding lunch hour from 2 PM – 3 PM. (Showroom is closed on Monday)
  • Follow these easy steps when you shop at website: –
    • Add item to cart
    • View cart
    • Update shipping details (click on calculate shipping & update state, town & postcode)
    • Update totals
    • Select ‘Self pickup at Waarna Showroom’ option and proceed to check out
    • Fill in details, place order and make payment
  • Self-pick up must be made within 5 days or should you need longer time please notify us earlier.
  • Any exchange (for defect item) or refund will not be entertained after 5 days.
  • Waarna accepts no responsibility in connection with any loss and/or damage in whole or in part to the item after 5 days.

EXPRESS DELIVERY OPTION

  • This option is only applicable for purchase made at our website.
  • Follow these easy steps when you shop at website: –
    • Add item to cart
    • View cart
    • Update shipping details (click on calculate shipping & update state, town & postcode)
    • Update totals
    • Select ‘express shipping’ option and proceed to check out
    • Fill in details, place order and make payment
  • For same day delivery, order must be made before 11 AM.
  • Order placed after 11 AM will be delivered on the next day.
  • You will receive an email once your order has been processed and is ready for delivery.
  • Our rider will call you upon arriving at your place.